Privacy Policy

Garnet Laundry & Cleaning (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

We collect several types of information from and about users of our services, including:

a. Personal Information

When you use our services or interact with us, we may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Billing and shipping information
• Service preferences and other details related to your orders

b. Usage Information

When you visit our website, we may collect information about your device and browsing actions, including:

• IP address
• Browser type
• Pages visited
• Time spent on our website
• Referring website

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to improve your browsing experience on our website, understand how you use our site, and deliver personalized content. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect in various ways, including:

• To process and fulfill your orders and requests.
• To communicate with you regarding your orders, services, and promotions.
• To improve our website, products, and services.
• To send marketing and promotional materials (with your consent).
• To prevent fraudulent transactions and maintain the security of our website.
• To comply with legal obligations.

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, customer support, and marketing assistance.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure the security of any information you transmit to us.

5. Your Data Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request to correct or update your personal information if it is inaccurate or incomplete.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions under applicable law.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those emails or by contacting us directly.
• Cookies: You may adjust your browser settings to refuse cookies or notify you when cookies are being sent.

To exercise any of these rights, please contact us at the contact information provided below.

6. Retention of Data

We will retain your personal information for as long as is necessary to provide our services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal information is no longer required, we will securely delete or anonymize it in accordance with applicable laws.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from children under the age of 18, we will take steps to delete such information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be updated accordingly. Your continued use of our services after any changes to this policy constitutes your acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Phone: (858) 273-9554
• Email: info@garnetlaundryandcleaning.com
• Address: 1609 Garnet Ave, San Diego, CA 92109

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